NeedMyDoctor Messaging Portal
Enhance your physician-patient communications by offering your patients the convenience of requesting refills, scheduling their next appointment, billing questions, and other communication requests online, without having to wait on hold for the next available staff member.
Your office staff can efficiently handle patient appointment requests, refills, billing questions, etc., at a time that is convenient to them, when their office workflow allows. It is a win-win situation that more and more healthcare practitioners are taking advantage of. Your phone call timesaving's become dollar savings that improve patient satisfaction and patient flow.
Our patented technology attracts new patients to your practice - and helps you retain them. Patients identify their physician and submit a message to your practice along with the specific information your practice protocols require to fulfill any specific request. The proper person within your practice will then receive the request as a text message, page, fax, or email, or message to any other delivery point to view the communication from the patient.
With NeedMyDoctor there are NO SECOND CALLS to obtain information that was missed on voice mail or call center transcription. The increased efficiency you experience of our patented process will improve your staff's job contentment.
Our secure system:
- Patent Allowed by United States Patent and Trademark Office. Patent No. 7,7502,523
- Saves valuable and significant clinician and staff telephone time
- Reduces patient time providing complete and accurate healthcare information for the physician
- Enhances patient satisfaction
- Informs the patient as to when their request will be acted upon
- Attracts new patients to your practice
- Improves job satisfaction for your staff
- Eliminate message transcriptional errors
- Helps you document patient communication encounters
- Can help you reduce medical malpractice exposure
- Increase visibility and simplify consulting from referrals
- Provide valuable documentation without rekeying the data
