Sample Messages

Appointment request from new patient:

I would like to make an initial appointment as a new patient of the Doctor.

Appointment request from current patient:

I'm a patient of this office already and I need an appointment with the Doctor soon (in a week or two) but not right away; I do not need immediate medical attention.

Cancel appointment and reschedule:

I need to cancel my previously scheduled appointment for the date shown on the message. Please contact me to reschedule.

Cancel appointment I will contact to reschedule:

I need to cancel my previously scheduled appointment for the date shown on the message. I will contact the office to reschedule when I am ready.

Urgent appointment needed for current patient:

I am a patient of this office already and I need an appointment with the Doctor as soon as possible.

Billing question:

I have a question on the billing statement from the doctor's office.

Patient feedback:

I would like to share a comment with the doctor's office.

Refill request:

I need a refill on a prescription previously prescribed by this office.

Medication question:

I have a question on a medication prescribed by this office.

Medication reaction:

I am a current patient of this practice. I am presently experiencing a medication reaction, and need to speak with a physician as soon as possible.

New prescription request:

I am a current patient of his practice and I would like a new prescription.

Pharmacy has question on prescription:

I have been prescribed medication from this office. The pharmacy is calling with questions about a prescription.

Followup to prior consultation:

I am responding to a request from the doctor.

Non urgent medical question:

I am a current patient of this practice. I have a non urgent medical question that does not require immediate attention from my physician. I can wait until the next business day for a response.

Urgent medical question:

I am a current patient of this practice. I have an urgent medical question for my physician, and need a response as soon as possible.

Consult:

I am a medical professional and am requesting a consultation for my patient.